How can we help?

Something broken, missing, or confusing? Email hello@windstormservices.us, or find your app below.

Couchpilot

My TV doesn't show up. Make sure the TV is on and that your phone is on the same Wi-Fi network (guest networks and VPNs often block this). You can also enter the TV's IP address, found on the TV under Settings → Network & Internet.

"This device can't be controlled." Couchpilot works with TVs and boxes running Android TV or Google TV. The original Chromecast (without Google TV), Nest speakers, and TVs with only "Chromecast built-in" don't have the remote service, so no phone remote can control them.

The TV says it doesn't recognise the phone. The pairing was removed on the TV. Tap "Pair again" and enter the new code the TV shows.

The app crashed. The next time you open Couchpilot it shows the crash report with a "Copy report" button. Paste it into an email to hello@windstormservices.us, along with your TV model. That's usually all we need to fix it.

Whirled: Second Wind

Whirled: Second Wind is in active development (see the roadmap). Fastest response: post in the #bug-reports or #help channel on Discord. You can also email hello@windstormservices.us.

Account or data questions

For anything involving your account or personal data, email hello@windstormservices.us directly. See the Privacy Policy for how your data is handled.

Press

For app store review or press inquiries, see the Contact page.